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Shipping & Returns

SHIPPING POLICY

Please note that during extremely low temperatures during the Winter months there may be a delay in shipping out orders due to uncontrolled temperatures with varying couriers. Below zero temperatures can cause our products to freeze, a shipping delay may occur to ensure your products arrive to you in the best possible way.

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Please email info@thehealingbarnnaturals.com  if you have any questions regarding your shipping concerns. 

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Shipping: We are happy to offer Flat Rate shipping within Canada. Once your order paid and is fulfilled, you will receive your shipping notification with tracking information. We ship all orders using Canada Post, UPS or Purolator.

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NOTE - please monitor your tracking number closely. The Healing Barn is not responsible if your package cannot be delivered due to customer error (address is incorrect, or neglect to pick up or receive your package.) 

RETURNS

Due to the nature of our products, we do not accept returns at this time. If your order arrives damaged or incorrect, please email us at info@thehealingbarnnaturals.com with the following information and we will always make it right!

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  • Order Number

  • A photo(s) of any damage to the shipping box and/or the product

  • A photo of the packing slip included in your order

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